{"id":86,"date":"2025-10-10T05:29:24","date_gmt":"2025-10-10T05:29:24","guid":{"rendered":"https:\/\/askyourpc.com\/?post_type=docs&#038;p=86"},"modified":"2025-10-10T05:29:24","modified_gmt":"2025-10-10T05:29:24","password":"","slug":"printer-not-responding-fix-spooler-or-driver-service-failures","status":"publish","type":"docs","link":"https:\/\/www.askyourpc.com\/es\/docs\/printer-not-responding-fix-spooler-or-driver-service-failures\/","title":{"rendered":"Printer Not Responding \u2014 Fix Spooler or Driver Service Failures"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Overview<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If your printer suddenly stops responding, gets stuck on \u201cPrinting,\u201d or disappears from your list of devices, the issue is rarely the printer itself.<br>Most \u201cprinter not responding\u201d errors come from <strong>spooler service failures<\/strong>, <strong>corrupt drivers<\/strong>, or <strong>stuck print jobs<\/strong>.<br>This guide walks you through diagnosing and fixing printer connectivity and driver issues \u2014 both on <strong>Windows<\/strong> y <strong>macOS<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What you\u2019ll learn<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>How to restart or repair the print spooler service<\/li>\n\n\n\n<li>How to clear stuck print queues<\/li>\n\n\n\n<li>How to reinstall drivers and reconnect printers<\/li>\n\n\n\n<li>How to test printing functionality at the system level<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Estimated time:<\/strong> 15\u201330 minutes<br><strong>Skill level:<\/strong> Beginner\u2013Intermediate<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Terms and Definitions<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Term<\/th><th>Meaning<\/th><\/tr><\/thead><tbody><tr><td><strong>Print Spooler<\/strong><\/td><td>Background service that manages print jobs in Windows<\/td><\/tr><tr><td><strong>Queue<\/strong><\/td><td>List of pending print jobs waiting to be sent to the printer<\/td><\/tr><tr><td><strong>Driver<\/strong><\/td><td>Software that allows the operating system to communicate with your printer<\/td><\/tr><tr><td><strong>Network Printer<\/strong><\/td><td>Printer shared over Wi-Fi or Ethernet rather than directly connected<\/td><\/tr><tr><td><strong>CUPS (Common UNIX Printing System)<\/strong><\/td><td>macOS print management framework equivalent to Windows\u2019 spooler<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Steps<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Step 1 \u2014 Verify Printer Power and Connection<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Make sure the printer is turned on and shows no error lights or paper jams.<\/li>\n\n\n\n<li>For USB printers: unplug and reconnect to a different USB port.<\/li>\n\n\n\n<li>For network printers: confirm it\u2019s connected to the same Wi-Fi or LAN as your computer.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Windows PowerShell<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Get-Printer\n<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">This lists all installed printers. If yours doesn\u2019t appear, proceed to reinstall steps later.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>macOS Terminal<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>lpstat -p\n<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">If it says <em>\u201cUnable to connect to printer\u201d<\/em>, continue to the next step.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Step 2 \u2014 Restart the Print Spooler Service<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Windows<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Stop-Service -Name Spooler -Force\nStart-Service -Name Spooler\n<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">Then check status:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Get-Service Spooler\n<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">You should see <em>Status: Running<\/em>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If restarting doesn\u2019t work, clear the print queue (next step).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>macOS<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>sudo launchctl stop org.cups.cupsd\nsudo launchctl start org.cups.cupsd\n<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">This restarts the CUPS print management service.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Step 3 \u2014 Clear Stuck Print Jobs<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Windows<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Stop-Service Spooler -Force\nRemove-Item -Path \"$env:SystemRoot\\System32\\spool\\PRINTERS\\*\" -Recurse -Force\nStart-Service Spooler\n<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">This wipes corrupted or incomplete jobs from the queue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>macOS<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>cancel -a\n<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">This cancels all active print jobs.<br>You can also manually reset the queue from System Settings \u2192 Printers &amp; Scanners \u2192 select your printer \u2192 <strong>Open Print Queue<\/strong> \u2192 <strong>X<\/strong> to delete jobs.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Step 4 \u2014 Check Communication and Permissions<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Windows<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Test-Printer -Name \"YourPrinterName\"\n<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">If this returns an error, try reinstalling the printer.<br>Also, make sure your user account has permission to manage printers:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Get-Printer -Name \"YourPrinterName\" | Select-Object -ExpandProperty PermissionSDDL\n<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>macOS<\/strong><br>List connected printers:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>lpstat -v\n<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">You should see something like <code>device for Printer_Name: usb:\/\/Canon\/...<\/code><br>If the URI is missing, macOS no longer sees the printer \u2014 reinstall it.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Step 5 \u2014 Reinstall or Update Printer Drivers<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Windows<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Remove-Printer -Name \"YourPrinterName\"\npnputil \/enum-drivers | findstr \"Print\"\n<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">Identify old drivers, then remove them:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>pnputil \/delete-driver oem12.inf \/uninstall \/force\n<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">Reinstall your printer via:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Add-Printer -ConnectionName \"\\\\YourPrinterNetworkPath\"\n<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">Or through <strong>Settings \u2192 Bluetooth &amp; Devices \u2192 Printers &amp; Scanners<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>macOS<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>sudo lpadmin -x \"YourPrinterName\"\n<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">Then reinstall using:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>sudo lpadmin -p \"YourPrinterName\" -E -v usb:\/\/YourPrinterPath -m everywhere\n<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">You can also re-add via <strong>System Settings \u2192 Printers &amp; Scanners \u2192 Add Printer<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Step 6 \u2014 Check Print Spooler Dependencies<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Windows<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>sc qc spooler\n<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">Ensure dependencies like <code>RPCSS<\/code> (Remote Procedure Call) are running:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Get-Service RPCSS\n<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">If they\u2019re stopped, start them:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Start-Service RPCSS\n<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>macOS<\/strong><br>Restart the core print system:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>sudo pkill -HUP cupsd\n<\/code><\/pre>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Step 7 \u2014 Test Print Functionality<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Windows<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Start-Process notepad\n<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">Type a test line \u2192 File \u2192 Print \u2192 select your printer.<br>If it works, your spooler and drivers are fixed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>macOS<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>echo \"Printer test successful\" | lp\n<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">If the printer outputs a page, everything\u2019s working again.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Step 8 \u2014 Optional: Reset the Entire Printing System (macOS Only)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If nothing else works:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open <strong>System Settings \u2192 Printers &amp; Scanners<\/strong>.<\/li>\n\n\n\n<li>Right-click in the printer list \u2192 <strong>Reset printing system&#8230;<\/strong><\/li>\n\n\n\n<li>Re-add your printer manually afterward.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Verification<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Check<\/th><th>Command<\/th><th>Expected Result<\/th><\/tr><\/thead><tbody><tr><td>Service<\/td><td><code>Get-Service Spooler<\/code> \/ <code>launchctl list<\/code><\/td><td>Running<\/td><\/tr><tr><td>Queue<\/td><td><code>Remove-Item PRINTERS\\*<\/code> \/ <code>cancel -a<\/code><\/td><td>Empty<\/td><\/tr><tr><td>Driver<\/td><td><code>pnputil<\/code> \/ <code>lpstat<\/code><\/td><td>Installed<\/td><\/tr><tr><td>Test print<\/td><td><code>Test-Printer<\/code> \/ `echo &#8220;Printer test successful&#8221;<\/td><td>lp`<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If your printer isn\u2019t responding, don\u2019t assume it\u2019s a hardware failure. In most cases, it\u2019s a <strong>stuck spooler<\/strong>, <strong>corrupted driver<\/strong>, or <strong>blocked queue<\/strong>.<br>Restarting the print services, clearing queued jobs, and reinstalling drivers restores normal operation in nearly every case.<br>Keep drivers up to date and restart your printer and computer regularly to prevent future connection issues.<\/p>","protected":false},"excerpt":{"rendered":"<p>Overview If your printer suddenly stops responding, gets stuck on \u201cPrinting,\u201d or disappears from your list of devices, the issue is rarely the printer itself.Most \u201cprinter not responding\u201d errors come from spooler service failures, corrupt drivers, or stuck print jobs.This guide walks you through diagnosing and fixing printer connectivity and driver issues \u2014 both on [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[19,26],"doc_tag":[],"class_list":["post-86","docs","type-docs","status-publish","hentry","doc_category-printers-peripherals","doc_category-software-fixes"],"blocksy_meta":[],"year_month":"2026-08","word_count":679,"total_views":"6","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"user","author_nicename":"user","author_url":"https:\/\/www.askyourpc.com\/es\/author\/user\/"},"doc_category_info":[{"term_name":"Printers &amp; Peripherals","term_url":"https:\/\/www.askyourpc.com\/es\/docs-category\/printers-peripherals\/"},{"term_name":"Software Fixes","term_url":"https:\/\/www.askyourpc.com\/es\/docs-category\/software-fixes\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - 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